What is AKO Webmail?

January 15, 2013 by AKOWebmail   comments (0)

Army Knowledge Online,referred to as AKO, is currently the primary US military worldwide intranet website that is used to connect soldiers and DA civilians through AKO webmail. It is said to be the world’s largest corporate intranet. AKO Webmail serves over 2 million registered users including active duty, retired service personnel, and army family members. According to the website, AKO is the “Pivotal Tool” used in “Transforming the Army to a knowledge-based organization”. The mission of AKO is very specific; transform the us army into the current technology age by networking military members on the internet through applications like AKO webmail.


AKO Webmail was developed in 2004 because soldiers supporting Operation Iraqi Freedom voiced their concerns and wanted to communicate with their friends and family. AKO users can receive and send e-mails and have access to all common webmail features.

AKO webmail allows users to transfer sensitive information through the internet for its users using a high level of encryption. AKO provides e-mail, file storage, chat, allows users to make blogs, and various location services. One of its biggest assets is that it helps link all the AKO users together to provide information on health related questions, publications, army regulations, and free anti-virus products. AKO webmail provides a way for the US military, including army personel in places like Iraq, to communicate with each other and their family. Once enlisted, army personnel are required to register for an AKO and AKO Webmail account.

Although AKO is a very useful website, many say that it is not beginner friendly. Although AKO’s features may take some time to learn, once you do, you will find that it is a hub for tons of very useful services that you will need to know and learn about throughout your USA military career.

Only those who are part of the military can register for an AKO account. This includes currently active army personel and army reserves, national guards, and retired army members and the guests of all personnel of the army. All account information for setting up AKO webmail can be found on the military’s official website or ako-webmail.net. There are tutorials both in text and audio form that will help you if you have any problems logging into your AKO webmail account.

If you weren’t able to access the online web tutorial you can also check the AKO FAQ’s page as well as information regarding resetting your AKO webmail password. You can also get information by calling 1-877-AKO-USER or visiting ako-webmail.net.